About RCN  in

Chicago 

Read up about the neighborhoods we provide service to, our local office addresses, our involvement in the community and where you can pay your bill.

Where We Are


In Chicago, our network extends to Northeast communities including East Rogers Park, Edgewater, Andersonville, Wrigleyville, Lakeview, Lincoln Park, River North and Gold Coast. We also serve Skokie and parts of Lincolnwood.

Offices, Payment Centers & Rate Card Information


Payments accepted: Cash, Check, Money Order, and Credit Card (Visa, MC, Discover, Amex). Returns of all RCN equipment are accepted. Swaps accepted: remote controls, cable boxes, and standard modems. Swaps of all Voice capable Cable Modems require a technician visit. Please be sure to view our Equipment Return Policy before visiting any of our facilities.

RCN - Bradley Place Business Center
2640 West Bradley Place
Chicago, IL 60618 See map

Monday and Tuesday from 9:00 a.m. to 5:00 p.m.
Wednesday and Thursday from 9:00 a.m. to 7:00 p.m.
Friday from 9:00 a.m. to 5:00 p.m.
Saturday from 9:00 a.m. to 1:00 p.m.
Closed Sunday

View other payment locations

RCN Telecom Services of Illinois, LLC*
PO Box 578459
Chicago, IL 60657

*All Chicago equipment returns can be mailed via U.S.P.S. to this location. Customers that prefer to use UPS or Fedex, please use the Bradley Place Business Center address.

For the Holiday Season the Chicago payment Center will have the following revised hours:

Thanksgiving Day, November 26th, Closed
Christmas Eve, December 24th, Early closing at 5pm (9am to 5pm)
Christmas Day, December 25th, Closed
New Years Eve, December 31st, Early closing at 5pm (9am to 5pm)
New Years Day, January 1st, Closed

To view the Chicago rate card information, click here.

Community Connections


We connect to more than homes and offices. In many ways, we connect to local communities. Besides supporting the United Way and its many local services, RCN Chicago also sponsors the Windy City Rubber Ducky Derby, a unique river race — involving, you guessed it, rubber duckies — that raises money and awareness for the Illinois Special Olympics.

Teaming with Baseball Hall of Famer and RCN spokesperson Ryne Sandberg, RCN supports his Ryno Kid Care program, providing services for children with serious medical conditions, plus support and understanding for their hard-pressed families.

Moreover, RCN provides free advertising for Chicago Cares. This community volunteer program tutors children, assists seniors, cleans up neighborhoods and much more.

Paying Your RCN Bill

Good news – you can choose to pay your bill online. It's quick, convenient and secure.

Pay your bill online

Or you can mail your payment to the following location:

RCN Corporation
PO Box 11816
Newark, NJ 07101-8116

For more help regarding your account or bill, please call 877.RCN.BILL .

Technical Help


For commonly-accessed help links, access our online help.

You can also call us 24/7 at 866.TECH.RCN (866.832.4726) or email us.

 

Offers valid till 12/31/09. The free month of service does not include taxes, surcharges, equipment fees or any other costs. Also not included: additional services such as Video ON DEMAND, Pay-Per-View, premium channels and international programming or calling minutes. Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. All photos used within rcn.com are intellectual properties of their respective owners. Services are subject to terms and conditions of RCN’s subscriber agreements, on-line policies, and other applicable terms and conditions. Other restrictions may apply.